Shipping policy

Shipping Policy

We ship free of charge to the United States, Canada, Australia, the United Kingdom, and New Zealand. All orders ship from our fulfillment center in Los Angeles, California.

Processing (Handling) Time

Orders are processed within 3 business days (Monday–Friday). Orders placed after midnight local time begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times by Destination

Destination	Transit Time	Total Estimated Delivery	Shipping Cost
United States	3–4 business days	6–7 business days	FREE
Canada	2–3 business days	5–6 business days	FREE
Australia	6–12 business days	9–15 business days	FREE
United Kingdom	6–12 business days	9–15 business days	FREE
New Zealand	6–12 business days	9–15 business days	FREE

Delivery times are estimates based on business days (Monday–Friday) and may be adjusted around public holidays.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties (International Orders)

Orders to Canada, Australia, the United Kingdom, and New Zealand may be subject to local import taxes or duties, which are the responsibility of the customer.

Damaged or Lost Shipments

If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. If your package appears to be lost in transit, contact us and we will work with the carrier to locate it or arrange a replacement or refund.

Address Accuracy

Please ensure your shipping address is correct at the time of purchase. If you need to update your address, contact us as soon as possible before your order ships.